Parakey

An introduction to the web portal, where administrators manage who should have access where and when.

Getting started with Parakey Web Portal

Cecilia Rubinstein

Stina Hermansson

Parakey Web Portal

Detection of multiple mobile devices

Manage Users

When a new lock (Parakey device) is to be added to a place, the installer needs access to the place in the Parakey Web portal.

Add an Installer

When you invite new users, you also give them a role. Assign the Guest role to users who should not have any administrative rights.

Roles and permissions

Roles and rights

As an Owner, Administrator, or Installer, you can create keys that can unlock one or more locks.

Create a key

Create Keys

In the web portal, you can see battery levels and when it's time for a battery replacement. The app also warns about very low battery level.

Battery Status for Parakey Door Handle, Cylinder, and PDL

Choose whether a lock should lock automatically or manually via the app. This feature gives you the flexibility to adjust the locking method according to your needs.

Set automatic or manual locking

Locks (prev. Doors)

Under Place settings, you can, for example, change the place name, add your contact information, and make settings for emails and logs.

Change settings for a place

Create a sub place and delegate access management to tenants and contractors in the commercial property.

Create sub place

Places

The most common reasons why a user hasn’t received their invitation email and what can be done about them.

User has not received any invitation email

Web Portal - Troubleshooting

parakey.co

order.parakey.co

abonnemang.parakey.co

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you