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Require biometric authentication before unlocking

Require that users unlocking with a specific key verify their identity once more using face recognition or fingerprint.

Written by Cecilia Rubinstein

⬆️ This feature is available in the “Plus” pricing plan. Contact [email protected] to learn more or upgrade.

  1. Go to Keys and press the key you want to enable biometric authentication for.
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  2. Under Permissions, press Edit.
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  3. At Require biometric authentication to unlock, press the dropdown and select:
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    1. Yes – to only allow biometric authentication using face recognition or fingerprint.
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      ❗️Users with older phones that do not support biometrics will not be able to unlock with their phone. Choose the option below to ensure these users can still unlock.
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    2. Yes, but allow passcode as fallback – to also allow authentication using the phone’s passcode.
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  4. Press Save.
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