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Remove users who have never logged in

Here’s how to remove users who have never logged into the Parakey app and therefore haven't gotten started.

Jonas Arvidsson avatar
Written by Jonas Arvidsson
Updated this week

Removing users who have never logged in can be an effective way to clean up users who still have an active key but, for some reason, haven’t chosen to start using mobile keys.

  1. Go to Users.

  2. Press Status.

  3. Select Never signed in. The user list will update automatically.

  4. Check the box in the menu bar to select all users on the page who match the filter.

    ❗️Note that there may be more users on other pages who match the filter. Press Select all [number] users to include them as well.

  5. Then press Remove in the menu bar.

  6. Confirm by pressing Remove in the popup window.

    💡 You can choose not to send a notification to users being removed, even if they have an active key.

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