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Remove inactive users

Easily find and remove inactive users.

Jonas Arvidsson avatar
Written by Jonas Arvidsson
Updated over 3 weeks ago

  1. Go to Users and press Filter in the top right corner.

  2. Under Filter preset, select the Inactive users filter from the drop-down menu.

  3. This will show all users who:

    • have not unlocked anything in the past 30 days

    and

    • do not have an active key

    och

    • are not assigned any type of admin role (Owner, Administrator, Guest Manager, App Guest Manager, or Installer)

    💡 You can change the number of days since the last unlock or instead choose to display users who have an active key (but haven’t used it in X number of days).

  4. Check the box in the menu bar to select all inactive users on the page.

    ❗️Note that there may be more users on other pages matching the filter. Press Select all [number] users to include them as well.

  5. Press Remove.

  6. Confirm by pressing Remove in the dialog that opens.

    💡 You can choose not to send a notification to users being removed, even if they have an active key.

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