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Remove a key from a user

Here’s how to remove one or more keys from a user.

Jonas Arvidsson avatar
Written by Jonas Arvidsson
Updated this week

  1. Go to Users and find the user you want to remove a key from.

  2. Under Overview, press Keys to view the user's keys.

  3. Press the X next to the key you want to remove from the user.

    💡 If you want to remove all of the user’s keys, click Options under the user’s name, then Remove all keys from user. However, if you don’t plan to send the user a new key, we recommend removing the user from the place instead.


    ❗️ Please note that a key may be linked to multiple occasions (e.g., bookings). In that case, you will see View and a number indicating how many date/time intervals the key is valid for. If you don’t want to remove all intervals, you can click View and choose to delete one or more specific intervals.

  4. Press Remove to confirm.

    ​💡 You can choose not to send a notification to the user being removed, even if they have an active key.

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