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Roles and permissions

When you invite new users, you also give them a role. Assign the Guest role to users who should not have any administrative rights.

Cecilia Rubinstein avatar
Written by Cecilia Rubinstein
Updated over 4 months ago

See the different roles' permissions in the table belowπŸ‘‡

Roles' permissions

Web portal

Owner

Admin-istrator

Installer

Guest Manager

App Guest Manager

Guest

Manage their account

βœ…

βœ…

βœ…

βœ…

βœ…

βœ…

Manage users

βœ…

βœ…

Partial

Partial

❌

❌

- Invite & remove users

βœ…

βœ…

βœ…

βœ…

❌

❌

- Send keys

βœ…

βœ…

βœ…

βœ…

❌

❌

- Assign & remove roles

βœ…

Partial – not the owner role

Partial – only other installers

❌

❌

❌

- Create, change & remove custom fields

βœ…

βœ…

❌

❌

❌

❌

Manage locks

βœ…

βœ…

βœ…

❌

❌

❌

- Add, change & remove locks

βœ…

βœ…

βœ…

❌

❌

❌

- Create, change & remove lock schedules

βœ…

βœ…

βœ…

❌

❌

❌

Manage keys

βœ…

βœ…

❌

❌

❌

❌

- Create, change & remove keys

βœ…

βœ…

❌

❌

❌

❌

- Create, change & remove key schedules

βœ…

βœ…

❌

❌

❌

❌

View logs

βœ…

βœ…

βœ…

❌

❌

❌

Manage place settings & integrations

βœ…

βœ…

❌

❌

❌

❌

Manage organization settings, integrations & place categories

βœ…

βœ…

❌

❌

❌

❌

App

Owner

Admin-istrator

Installer

Guest Manager

App Guest Manager

Guest

View place information

βœ…

βœ…

βœ…

βœ…

βœ…

βœ…

Invite & remove users*

βœ…

βœ…

❌

βœ…

βœ…

❌

Send keys*

βœ…

βœ…

❌

βœ…

βœ…

❌

Add locks

βœ…

βœ…

βœ…

❌

❌

❌

Program NFC stickers

βœ…

βœ…

βœ…

❌

❌

❌

Activate schedule

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Set time

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Update software

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Calibrate PDL/Door Handle

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Perform battery replacement on Cylinder

βœ…

βœ…

βœ…

❌

❌

❌

Separate cylinder attachment

βœ…

βœ…

βœ…

❌

❌

❌

*This feature requires a certain type of license, contact [email protected] for more information.

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