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Roles and permissions

When you invite new users, you also give them a role. Assign the Guest role to users who should not have any administrative rights.

Cecilia Rubinstein avatar
Written by Cecilia Rubinstein
Updated over 10 months ago

See the different roles' permissions in the table belowπŸ‘‡

Roles' permissions

Web portal

Owner

Admin-istrator

Installer

Guest Manager

App Guest Manager

Guest

Manage their account

βœ…

βœ…

βœ…

βœ…

βœ…

βœ…

Manage users

βœ…

βœ…

Partial

Partial

❌

❌

- Invite & remove users

βœ…

βœ…

βœ…

βœ…

❌

❌

- Send keys

βœ…

βœ…

βœ…

βœ…

❌

❌

- Assign & remove roles

βœ…

Partial – not the owner role

Partial – only other installers

❌

❌

❌

- Create, change & remove custom fields

βœ…

βœ…

❌

❌

❌

❌

Manage locks

βœ…

βœ…

βœ…

❌

❌

❌

- Add, change & remove locks

βœ…

βœ…

βœ…

❌

❌

❌

- Create, change & remove lock schedules

βœ…

βœ…

βœ…

❌

❌

❌

Manage keys

βœ…

βœ…

❌

❌

❌

❌

- Create, change & remove keys

βœ…

βœ…

❌

❌

❌

❌

- Create, change & remove key schedules

βœ…

βœ…

❌

❌

❌

❌

View logs

βœ…

βœ…

βœ…

❌

❌

❌

Manage place settings & integrations

βœ…

βœ…

❌

❌

❌

❌

Manage organization settings, integrations & place categories

βœ…

βœ…

❌

❌

❌

❌

App

Owner

Admin-istrator

Installer

Guest Manager

App Guest Manager

Guest

View place information

βœ…

βœ…

βœ…

βœ…

βœ…

βœ…

Invite & remove users*

βœ…

βœ…

❌

βœ…

βœ…

❌

Send keys*

βœ…

βœ…

❌

βœ…

βœ…

❌

Add locks

βœ…

βœ…

βœ…

❌

❌

❌

Program NFC stickers

βœ…

βœ…

βœ…

❌

❌

❌

Activate schedule

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Set time

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Update software

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Calibrate PDL/Door Handle

βœ…

βœ…

βœ…

βœ…

βœ…

❌

Perform battery replacement on Cylinder

βœ…

βœ…

βœ…

❌

❌

❌

Separate cylinder attachment

βœ…

βœ…

βœ…

❌

❌

❌

*This feature requires a certain type of license, contact [email protected] for more information.

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