Parakey

Learn the basics of Parakey and tips for a successful installation.

Introduction of Parakey for Installers

Jonas Arvidsson

Installation of Parakey

This is how you, as an installer, add a lock (Parakey device) to your customer's place in Parakey.

Add a new lock

Use the Parakey app’s built-in installer tools to verify and ensure correct installation of Parakey devices.

Complete the installation of a Parakey device in the app

How to position Parakey Slim for maximum range.

Range and placement of Parakey devices

Instructions for administrators and installers on how to connect an NFC sticker to a lock/Parakey unit.

Program NFC stickers

Use the "Replace Device" function to quickly and easily swap a faulty Parakey device.

Replace an installed Parakey device

Guide on how to update the internal software on a Parakey device via the Parakey app.

Update the software on a Parakey device

You can find the installation code (four characters) on the device or its packaging during installation, as well as in the web portal once the device is already installed.

Where can I find the installation code?

If you experience that a purchased Parakey device does not meet the ordered specifications, you have the right to submit a warranty claim.

Hardware Warranty Claim at Parakey

Parakey Door Handle and Cylinder provide users with light indications during different events.

Parakey Door Handle & Cylinder – LED Indicators

If you’re replacing one Parakey device with another type of hardware (for example, from PDL to Door Handle), you can’t use the “Replace hardware” function. Follow these steps to replace…

Change to another type of Parakey device (different hardware)

Batteries for Parakey PDL, Door Handle, and Cylinder can be ordered via Parakey’s website.

PDL, Door Handle & Cylinder - Order batteries

In this article, we go through what it means to “set time” on a device, why it may be necessary, and how you as an owner, administrator, or installer can…

“Set time” on a device

Parakey works best with alarm systems that support alarm control and alarm status feedback. Here we briefly explain what that means and why Parakey Slim is used for this type…

Which alarm systems work with Parakey?

General

Learn the basics of Parakey Slim, the world’s smallest access control system.

Slim – Introduction

Technical information and specifications for Parakey Slim.

Slim – Technical Information

Restart the device by disconnecting the power and then pressing and holding "Drain" for 20 seconds.

Slim - Restart the device

Recommended power supplies, casings and more for the installation of Parakey Slim.

Slim – Recommended Material

Meaning of the LED status indicators for Parakey Slim.

Slim – Status Indicators

Installation of Parakey Slim

Installation instructions for Parakey Slim acting as an access control system with day locking and an exit button.

Slim - Day Locking

Wiring diagram for Parakey Slim enriching an existing access control system.

Slim - Enrich Existing Access Control System

Wiring diagram for Parakey Slim in combination with day locking and alarm control.

Slim - Day Lock with Alarm Disarming

Wiring diagram for Parakey Slim in combination with both day and night locking as well as disarming.

Slim - Day and Night Lock with Alarm Disarming

Wiring diagram for Parakey Slim in combination with both day and night locking as well as alarm control.

Slim - Day and night lock with alarm arming and disarming

Wiring diagram for Parakey Slim in combination with day locking, elbow switches, and door operator.

Slim - Day Lock with door operator and elbow switch on both sides

Wiring diagram for Parakey Slim in combination with both day and night locking, alarm disarming, and door operator.

Slim - Day and night lock with alarm disarming and door operator

Dedicated Parakey Slim for controlling alarm scheduling and temporary alarm pause.

Slim - Scheduled Alarm Control and Temporary Alarm Pause

Wiring diagram for Parakey Slim to control an elevator.

Slim - Elevator control

Slim – Wiring diagrams

Use a 4-core telephone cable when installing Parakey Slim.

Slim - Which cable type is recommended for the installation of Parakey Slim?

Slim – FAQ

Learn the basics of how the Parakey Range Extender works.

Range Extender - Introduction

Technical Information and Specifications of the Parakey Range Extender

Range Extender – Technical Information

Instructions for Installation of Parakey Range Extender.

Range Extender – Installation Instructions

Meanings of LED indicators for the Parakey Range Extender.

Range Extender – Status Indicators

Range Extender - Restart the device

Recommended equipment for installation of the Parakey Range Extender

Range Extender – Recommended Equipment

Installation of Parakey Range Extender

A handle with a built-in access control system in an elegant design, ideal for coworking spaces, conference rooms, and semi-public areas.

Door Handle – Introduction

Technical details and specifications of Parakey Door Handle.

Door Handle – Technical Information

Instructions for installation and mounting of Parakey Door Handle

Door Handle – Installation Instructions

See recommended material to ensure optimal performance of Parakey Door Handle.

Door Handle – Recommended Material

Follow these instructions to calibrate the home position of the Parakey Door Handle.

Door Handle – Calibrate Home Position

Instructions for replacing the battery in Parakey Door Handle.

Door Handle – Battery Replacement

Learn how to easily adjust the rosette on your Parakey Door Handle to set the handle in the correct position depending on door type and lock case.

Door Handle – Adjusting the Rosette (Scandinavian only)

Installation of Parakey Door Handle

Parakey Door Handle can only be unlocked when the handle is in its horizontal or vertical origin position.

Door Handle – Cannot be unlocked when handle is pressed down

For Parakey Door Handle to operate the lock, the installation and mounting of the handle must be carried out correctly.

Door Handle - Successful unlock in app but handle does not "engage"

Door Handle - Troubleshooting

Restart Parakey Door Handle

Door Handle - Maintenance

Parakey Cylinder is a digital cylinder with built-in mobile access that replaces the traditional physical key.

Cylinder – Introduction

Technical details and specifications of Parakey Cylinder

Cylinder – Technical Information

Instructions for installing Parakey Cylinder.

Cylinder – Installation Instructions

See recommended material to ensure optimal performance of Parakey Cylinder.

Cylinder – Recommended Material

How to unlock a door with a Parakey Cylinder installed.

Cylinder - Operating a door with unlock

How to detach the digital cylinder from the cylinder attachment using the Parakey app.

Cylinder - Detach cylinder attachment

How to replace the batteries in Parakey Cylinder using the Parakey app and the battery replacement tool.

Cylinder - Battery replacement / Removing cylinder cover

Installation of Parakey Cylinder

Restart Parakey Cylinder

If the battery in the Parakey Cylinder is completely drained, you can use the Low Power Adapter to remove the cylinder cover and replace the battery.

How to use the Low Power Adapter for the Parakey Cylinder

Cylinder - Maintenance

Parakey PDL is a professional digital lock with all electronics integrated into the lock case. The product is a collaboration between Parakey and dormakaba.

PDL – Introduction

Instructions for installation and mounting of Parakey PDL.

PDL - Installation Instructions

Ensure that the latchbolt and auxiliary bolt are correctly oriented.

PDL - Rotate latch and auxiliary bolt

PDL - Technical Information

Installation of Parakey PDL

Table of compatible and recommended strike plates. Parakey PDL is compatible with both "Classic" and "Module" strike plate designs.

PDL - Recommended strike plates

PDL - Recommended accessories

How to replace the battery in Parakey PDL if the lock has a low battery level.

Parakey PDL – Replace battery

Ensure the long-term functionality of Parakey PDL’s mechanics by following the instructions for regular maintenance.

PDL - Regular maintenance

Instructions on how to replace the circuit board, located on the side of Parakey PDL, if it becomes damaged for example.

PDL - Replacing the circuit board

Instructions for calibrating Parakey PDL based on the door environment where the lock is installed.

PDL – Calibrate the lock

PDL - Maintenance

In the Parakey app, you are guided through a calibration with illustrations. If a calibration cannot be completed, please read this article.

PDL - Incorrect calibration during installation

Get help with this step-by-step guide if your Parakey PDL isn’t working as expected. Click one of the most common issues below to read more 👇

PDL - Troubleshooting

parakey.co

order.parakey.co

abonnemang.parakey.co

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.