Parakey

Cecilia Rubinstein

Jonas Arvidsson

Use the Parakey App

Parakey is your new key! You have or will receive an invitation via email, follow the instructions in the email to get started.

Get started with the Parakey App

The app is easy to use and just as easy to master. Here you will find tips and tricks in the Parakey app.

Tips and tricks in the Parakey app

When you start the app it scans the nearby area for locks and displays them. Tap the name of a lock to unlock it.

How to unlock with Parakey

In this article, we’ll go through how to set how many locks are shown as Frequently unlocked in the Unlock view.

Frequently unlocked - Set the number of locks displayed

This article describes how you can keep a door, gate or such unlocked until a specific time.

Keep a door, gate or such unlocked

Here’s how to share a key with someone – directly from the Parakey app.

Send a key from the app

Here’s how to lock a door or similar manually using the Parakey app.

Lock manually with the Parakey app

How to add and manage additional accounts in the Parakey app if you have more than one email address registered with Parakey.

Sign in with multiple accounts in the Parakey app

If you’ve changed your phone, your Parakey account will continue to work just as usual.

What should I do if I have a new phone?

How to use the App

How to smoothly unlock by tapping your iPhone against Parakey NFC sticker.

Tap to unlock – iPhone

Here's how to add a shortcut to access the Parakey app or NFC reader directly from the lock screen.

Add Parakey widgets to your iPhone's lock screen

Example of how to create custom shortcuts and unlock spaces with Parakey via Apple Shortcuts.

Unlock with Parakey via Shortcuts

iPhone

Tap your phone against the Parakey NFC sticker next to the door, gate or such to unlock it.

Tap to unlock – Android

If you have an Android phone that supports adding icons to the lock screen, you can add an icon as a shortcut to the Parakey app.

Android - Parakey icon on lock screen

Learn how to unlock via a shortcut that acts like a widget on Android.

Android – Unlock via shortcut

The Parakey app requires access to nearby devices or location.

Permissions in Android

If your Huawei phone doesn’t support Google Play Services, you can download the Parakey app from the Huawei AppGallery.

Information for Huawei users

Android

Here's why you may have been logged out of the Parakey App and what you can do about it.

Why am I being logged out of the app?

Is tapping your phone against the Parakey NFC sticker not working to unlock? Read on for troubleshooting tips.

Why doesn’t tapping to unlock work?

Tips for when the app can't find the lock you want to unlock.

The lock is not displayed in the app

What you can do if the door doesn’t open even though the app shows the unlock was successful.

The app shows a successful unlock, but the door doesn't open

Tips if the app finds the lock, but you get an error when trying to unlock.

The app shows an error message when unlocking

Let keys and access update automatically, even when the app is not actively in use, by keeping background app activities enabled for Parakey.

Background app activities for Parakey

App - Troubleshooting

If you have questions about the place or a specific key, please contact the people responsible for the place where you use Parakey.

I have questions about my key or the place

For users with Android 11 or older, Parakey uses "place" to enable unlocking.

What is “place” used for?

How to see in the app whether/when a key is valid.

When is my key valid?

With Parakey, you can unlock without being connected to the internet.

Does the phone need internet access?

The Parakey app can be used on smartphones with iOS 15 and Android 8.0 or later.

Which phones support Parakey?

Read more about what to do if your phone runs out of battery.

What happens if the battery runs out?

Doesn’t Bluetooth drain the battery? Do I need to pair my phone with the lock? How secure is Bluetooth? Find the answers in this article.

Why does Bluetooth need to be enabled?

In the app, you can see which places and locks you have access to.

How do I know which places I have access to?

Parakey PDL works like a regular lock, allowing you to lock and unlock with a key and thumbturn. You can also open it using the Parakey app.

Using Parakey PDL

As a user, you’ll see a light indicator on Parakey Cylinder and Parakey Door Handle in different situations. This article explains what the various indicators mean.

What do the LED indicators on Parakey Door Handle & Cylinder mean?

In this article, we’ll walk through how to use the handle in practice – how to unlock it, how the door locks again, and what happens when the handle is…

How Parakey Door Handle works

App - FAQ

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