Parakey

If you have questions about the place or a specific key, please contact the people responsible for the place where you use Parakey.

I have questions about my key or the place

For users with Android 11 or older, Parakey uses "place" to enable unlocking.

What is “place” used for?

How to see in the app whether/when a key is valid.

When is my key valid?

With Parakey, you can unlock without being connected to the internet.

Does the phone need internet access?

The Parakey app can be used on smartphones with iOS 15 and Android 8.0 or later.

Which phones support Parakey?

Read more about what to do if your phone runs out of battery.

What happens if the battery runs out?

Doesn’t Bluetooth drain the battery? Do I need to pair my phone with the lock? How secure is Bluetooth? Find the answers in this article.

Why does Bluetooth need to be enabled?

In the app, you can see which places and locks you have access to.

How do I know which places I have access to?

Parakey PDL works like a regular lock, allowing you to lock and unlock with a key and thumbturn. You can also open it using the Parakey app.

Using Parakey PDL

As a user, you’ll see a light indicator on Parakey Cylinder and Parakey Door Handle in different situations. This article explains what the various indicators mean.

What do the LED indicators on Parakey Door Handle & Cylinder mean?

Cecilia Rubinstein

Jonas Arvidsson

App - FAQ

parakey.co

order.parakey.co

abonnemang.parakey.co

Find answers and get help from Intercom Support and Community Experts

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