❗️ If you reach the maximum number of users when trying to invite new ones, you will see the error message: License limit exceeded.
❗️If the number of users in your license has been exceeded, you will see a warning in the dashboard feed: You have exceeded the user limit.
In these cases, you can:
Remove inactive users.
👉 Remove users who don’t have an active key
👉 Remove users who haven’t installed the Parakey app
Upgrade with more users. You are welcome to contact Parakey to increase the number of users in your license.
Press Contact at the bottom of the menu on the left.
Under Extend license, press Additional users and chat with Parakey support to extend your license.
❗️You won’t be able to invite additional users until you either remove users or upgrade your license.