👉 The lock doesn't show up in the app.

Should the app fail to unlock the cell turns yellow instead. You can then try to move closer to the door, gate or such and tap the lock's name again when it's available.

With Parakey NFC sticker you can unlock by tapping your phone against the sticker instead of opening the Parakey app. If you can't see a sticker please contact the person responsible for the place you have access to for more information.

How to tap to unlock differs between iPhone and Android, for more information please read in the individual articles.