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When is my key valid?

How to see in the app whether/when a key is valid.

Written by Cecilia Rubinstein

See if you have a valid key when you are near the lock

If you are near the door, gate or such, you can see in the Unlock view if you have a valid key for it:

  • If you have a valid key, you will see blue details where you can press the lock's name to unlock it.
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  • If you have an invalid key, you will see the lock’s name along with a yellow text indicating the status.
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See the validity period of your key under Places in the app

  1. Press the three dots in the top right corner, then press Places.
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  2. Press the place, then press Received keys.
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    💡 If you are signed in with multiple accounts that have access to the place, you need to choose which account you want to view details for.
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  3. Press the key whose validity period you want to see.
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  4. Under Validity, you can see the validity period.
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See scheduled time restrictions

How to see if there is a schedule for which weekdays and times a key can be used:

  1. Press the three dots in the top right corner, then press Places.
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  2. Press the place, then press Received keys.
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    💡 If you are signed in with multiple accounts that have access to the place, you need to choose which account you want to view details for.
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  3. Press the key whose schedule you want to view, then press Schedule.

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