Skip to main content

When is my key valid?

How to see in the app whether/when a key is valid.

Written by Cecilia Rubinstein

See if you have a valid key when you are near the lock

If you are near the door, gate or such, you can see in the Unlock view if you have a valid key for it:

  • If you have a valid key, you will see blue details where you can press the lock's name to unlock it.

  • If you have an invalid key, you will see the lock’s name along with a yellow text indicating the status.

See the validity period of your key under Places in the app

  1. Press the three dots in the top right corner, then press Places.

  2. Press the place, then press Received keys.

    💡 If you are signed in with multiple accounts that have access to the place, you need to choose which account you want to view details for.

  3. Press the key whose validity period you want to see.

  4. Under Validity, you can see the validity period.

See scheduled time restrictions

How to see if there is a schedule for which weekdays and times a key can be used:

  1. Press the three dots in the top right corner, then press Places.

  2. Press the place, then press Received keys.

    💡 If you are signed in with multiple accounts that have access to the place, you need to choose which account you want to view details for.

  3. Press the key whose schedule you want to view, then press Schedule.

Did this answer your question?